Legal
Terms & conditions
These terms apply to every hire. Placeholder wording — have them reviewed against your registration, insurance policy and operating approvals before going live.
01 Licence & skipper requirements
The nominated skipper must hold a current Queensland Recreational Marine Driver Licence (or an accepted equivalent) and provide photo ID. A copy of the licence must be uploaded before departure and the details verified at handover. The skipper must be the person driving the vessel at all times and must not be affected by alcohol or drugs.
02 Passenger numbers
The manufacturer's rating for the Highfield Sport 660 is 14 people. This is not the number of passengers permitted on a commercial hire. The maximum number of people we may carry is determined by the vessel's Queensland registration and commercial operating requirements, insurance conditions and licence rules. The confirmed maximum for your booking is shown at checkout and cannot be exceeded.
03 Operating area
The vessel may only be used within our approved operating area and in accordance with Great Barrier Reef Marine Park zoning, no-anchor areas, go-slow zones and any current restrictions. Taking the vessel outside the permitted area voids insurance cover and forfeits the security deposit.
04 Security deposit
A refundable security deposit is pre-authorised on the hirer's card before handover. It is released after the vessel is returned on time, undamaged, clean and refuelled. Deductions may be made for damage, loss of equipment, grounding, propeller damage, excessive cleaning, late return or fuel.
05 Cancellations by you
Cancellations made more than 7 days before departure receive a full refund less payment processing fees. Between 7 days and 48 hours, a 50% refund or free reschedule applies. Within 48 hours the booking is non-refundable, though we will always try to reschedule where we can re-let the day.
06 Weather cancellations
Safety comes first. If wind, sea state or a weather warning makes the hire unsafe, we will contact you the afternoon before or on the morning of your hire. You can reschedule to any available date or take a full refund. If the hire is cut short by weather after departure, a pro-rata credit may be offered at our discretion.
07 Damage, breakdown & recovery
Report any incident, grounding or mechanical issue immediately. Do not attempt repairs or accept a tow from a third party without our authorisation. The hirer is responsible for the insurance excess where damage results from negligence, misuse or breach of these terms.
08 Privacy
Licence images, contact details and booking history are stored securely and used only for verification, safety, communications about your hire and legal obligations.